Shipping

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Your medications arrive On-Time… Every Time!

GEM Edwards Pharmacy provides free standard shipping on all compounded medications. Receiving your medication has never been easier. Depending on your shipping requirements and state restrictions, medication can be delivered:

  1. Direct to office

  2. Direct to patient’s home

All orders are typically shipped within 1-2 business days and include free standard shipping. Need your medications faster? Ask us about EXPEDITING it for you.

Additional Shipping Notes:

  1. Shipping is subject to carrier availability and weather. GEM Edwards Pharmacy is not responsible for delays caused by the carrier.

  2. If any delays occur within our pharmacy, you will be notified immediately.

What methods do you use for shipping?

We use USPS and FedEx. We include free standard shipping with every order.

What states do you ship to?

Currently, GEM Edwards Pharmacy ships to all states, except California. We are working on processing the additional licenses to ensure we can meet the compounding medication needs throughout all 50 states. View our complete list of licensed states.

Can I track my shipment?

Please contact our customer service team at 1.866.552.5522 for all shipment tracking questions. If you are enrolled to receive our text messages, you will automatically receive a text message with your tracking number.

What do you do if medications need refrigerated?

We ship any medication that needs refrigerated in a KODIAKOOLER®, a fiber-insulated, temperature-sensitive package.

Shipping Map

GEM Edwards Pharmacy currently ships to all active states below.

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